At KCU, we are here to help. Conveniently schedule a phone call or in-person appointment with one of our member service representatives! We are excited to hear from you and see how we can help you reach your everyday and extraordinary financial goals.
You can schedule an appointment with a specific branch for any of the following services:
New account opening
Adding or updating a current account
Adding a joint member to a current account
Fraud disputes
Wire transfers for members
To get started, select the branch that is most convenient for you.
For notary services or medallion signature guarantees, please contact us directly at 888.528.2595.
If you want to make an appointment for a service not listed here, please call 888.528.2595.
You should bring a valid photo ID to any in-person appointment. Other materials may be needed based on the type of appointment you are scheduling. If you are unsure what to bring, please contact us at 888.528.2595.
You can choose your preferred member service representative at the branch you selected. If you do not have a preference, you will be assigned to the member service representative who is available at the time of your service.
If you need to cancel your appointment, please refer to the initial confirmation email sent when booking. If you cannot locate the email, please call 888.528.2595 to cancel.
